Once your order is placed, we will ship as soon as possible (12 to 48 hours). We’ll do our best to update consumers if there are unforeseen delays. We offer worldwide service and can ship to any country you specify.
You will receive your tracking code before shipping is done.
Your satisfaction with the products and the services we provide is our prime aim. In case the order is not received within the delivery time stated, we guarantee a free of charge replacement or money-pack!
What you should do in this case:
- Contact our customer support service
If the dead-line has been missed, please Contact Us to inform us of the problem. We will check the matter with the postal services and if they are not able to resolve the problem on their own, we will send you a replacement or refund your payment at your request. Refund procedure time depends on your bank’s transaction processing time and takes approximately 5-7 days.